HELP CENTER

WHAT IS DIFFERENCE BETWEEN IP CAMERA AND CCTV CAMERA?

The main difference between IP cameras and CCTV cameras is IP camera work within your LAN network. It can wired or wireless. They usually login using computer by typing in their IP address directly. And on the other side the CCTV cameras work on their own system connected to DVR with cable.

WHAT IS AN IP CAMERA USED FOR?

An IP camera is a networked digital video camera that transmits data over a Fast Ethernet link. IP cameras (also called "network cameras") are most often used for IP surveillance, a digitized and networked version of closed-circuit television (CCTV).

WHAT IS THE DIFFERENCE BETWEEN IP CAMERA AND ANALOG CAMERA?

The main difference between an analog and IP camera is the way in which the video signal is delivered. Analog cameras turn the video signal into a format that can be received by a television or other receiver such as a VCR or monitor. As mentioned earlier IP camera work within your LAN network.

CAN IP CAMERAS WORK WITHOUT INTERNET?

Even if your IP CCTV cameras are without Internet access, you can still get video surveillance for your remote farm, off-grid cabin, rural home, and other areas without Internet or WiFi connection. You can get local recording even your security cameras have no Internet access.

WHERE CAN WE FIND THE MOBILE APP?

The mobile app is named YCC 365 and can be easily downloaded from PLAY STORE for android devices & apple app store for Iphone.

WHAT IS CAMERA PTZ?

A pan–tilt–zoom camera (PTZ camera) is a camera that is capable of remote directional and zoom control. In television production, PTZ controls are used with professional video cameras in television studios, sporting events, and other spaces. They are commonly referred to as robos, an abbreviation of robotic camera.

HOW DO YOU RECORD THE VIDEO FROM IP CAMERAS SYSTEMS?

There are three types of recording systems: SD Card within the camera, NVR & Cloud.
Network Video Recorder (NVR) is a complete system that includes the computer and software and is typically proprietary and not expandable.
Cloud service provides remote recording (over the Internet) for IP cameras at many different locations.

HOW MUCH BANDWIDTH IS REQUIRED ON MY NETWORK TO SUPPORT IP CAMERAS?

Calculating bandwidth used by IP cameras is complicated, but it can be estimated. Bandwidth used by an IP camera system is determined by the number of cameras, camera resolution, frame rate, the compression used, amount of motion seen by each camera, and sometimes even the lighting.

For example, one frame of video uses about 30K Bytes when using MJPEG compression. If we require 10 frames per second, it takes up 10 frames/sec. X 30K Bytes = 300 K Bytes/sec. which equals 2400 K bits/sec. (using 8 bits per Byte). This can be reduced over 20 times when using the latest H.264 compression, so you use only 120 K bits/sec

IS IT POSSIBLE TO EXTEND THE RANGE OF A WIRELESS SECURITY SYSTEM?

Absolutely. By using repeaters, a wireless signal can be boosted down a series of repeaters. However, video quality is like to drop the more repeaters you use. Obviously, the more distance also means more room for things to get in the way of the signal.

WHAT, EXACTLY, CAN GET IN THE WAY OF A SIGNAL?

Wireless technology has come a long way, but it still suffers from interruptions. A lot of things can technically interrupt a signal – and a lot of things don’t, really.
Cubical walls – or similar drywall – do not block transmissions. Glass also does not. Brick, wood, and concrete constructions will degrade the transmission, however. Trees, for example, will tend to get in the way of a signal. Metals are almost a no-go for many wireless transmissions. A metal wall, for example, is very likely to obstruct 70-100% of a wireless signal!
There is also the problem of competing signals – we highly suggest trying to limit how many other devices are next to the wireless transmitters and receivers. So keep similarly wireless phones and routers away, if at all possible.
Types of obstructions you should look out for:
Reflections, Scatterings, Refraction, Diffraction, and Attenuation.

WHERE IS THE FOOTAGE SAVED?

Three places, either on the camera itself via an on-board SD Memory Card, and/or through a corresponding network video recorder. We highly recommend getting a network video recorder for any security system, including one with wireless cameras & finally the Amazon cloud.

WHICH SERVER IS BEING USED FOR CLOUD STORAGE?

We use Amazon server for our cloud storage. Because they are fast & reliable.

IS THE DATA ON THE CLOUD SAFE?

Yes all the data is safe because it is encrypted before any transfer is made.

WHAT’S THE SUPPORT LIMIT ON MEMORY CARDS & HOW CAN WE WATCH THE FOOTAGE STORED?

Maximum support of up-to 128 GB is available. The video can be accessed through mobile app and also by connecting card to computer.

WHAT CAN WE DO FOR LONG TERM RECORDING & BUSINESS SAFETY SOLUTIONS?

The cameras can be connected to NVR(Network Recorder)  wireless & and can store long term data.

WHERE CAN WE FIND THE MOBILE APP & COMPUTER MANAGEMENT SOFTWARE?

It can be found in our applications section on website.

WHAT’S THE WARRANTY ON THE PRODUCTS?

The products come with 1 year warranty.
Its subjected to fair usage policy, any damage and misuse of product will void warranty.

HOW TO SET-UP THE CAMERA?

The camera can be set-up easily in few steps. Please follow our descriptive video under DEMO section.